This Privacy Policy explains how Chiefs Desk collects, uses, shares, and protects information when you use our website, software platform, onboarding flows, demos, and related services.
Last updated: July 18, 2026
We may collect information you provide directly, including your name, email address, phone number, department or organization name, account details, onboarding responses, support requests, and any other information you submit through our forms or services.
We may also collect technical and usage information such as IP address, browser type, device information, pages visited, referral information, and interactions with our website and platform.
We use information to operate and improve Chiefs Desk, respond to requests, provide demos and onboarding, manage accounts, communicate about service updates, maintain security, analyze usage trends, and comply with legal obligations.
We do not sell personal information. We may share information with service providers and vendors that help us host, operate, secure, support, and analyze our services. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.
If you use Chiefs Desk through a fire department or other organization, that organization may control certain account, operational, and user data processed through the service. In those cases, we process data on behalf of the organization as needed to provide the service.
We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and meet legal requirements. We use reasonable administrative, technical, and physical safeguards to protect information, but no method of transmission or storage is fully secure.
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law. You may also opt out of non-essential marketing communications by using the unsubscribe method in those messages.
Chiefs Desk is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you have questions about this Privacy Policy or our privacy practices, contact us at contact@chiefsdesk.com.
